bought a brake booster on 1/10/19 with the understanding i would have it 1/11/2019. were a business and its a customers vehicle part.
Friday nothing call them up. oh were putting it in the box right now and you will have it sat or Monday. Monday nothing. called again.
we shipped it out and you will have it on 1/17. my customer is pissed, i could have had it from other suppliers for Monday guaranteed. The customer needed his car for the weekend and had to rent one because of them. we have a ticked off customer.
there excuse is the shipping times are just a estimate. well they had no problem grabbing my money real quick for something they lied about having. they say i wont get a refund until i ship the part back to them. i want this payment stopped, this company is a fraud.
i buy over 400,000 in parts a year and thought i found a good source. boy was i misled.
Product or Service Mentioned: Carid Shipping Service.
Reason of review: Problem with delivery.
Monetary Loss: $375.
Preferred solution: Full refund.