I had ordered a gift card in early November for a Christmas gift. By the end of Nov I had to call over and over again to see why the card wasn't shipped, I was continuously told that someone would call me back with a status update.
Yeah Ok. So now it's almost Christmas, I finally get a functioning human being on the phone and the card was sent out. I give it as a gift and of course when the person tries to use it Christmas night it says the card is invalid. When I called the sales woman told me to pay using my credit card and request a reimbursement.
What?! Not happening, so I called 2 more times to get it resolved and was told the same thing, so whats the point of a gift card?? I said I wanted a refund and they said ok 24-48 hours. Almost a week later I still didn't have my money back.
I called yet again and was told oh no, we fixed the gift card for you; I told the woman no I no longer want the card I just want my money back.
As of now I still have not received a refund on this card and had to file a dispute with my bank. Absolutely ridiculous!