Not resolved
Advertised vs Delivered
Delivery Service
Discounts and Special Offers
Ease of Use
Equipment Quality
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Service Scheduling
Turnaround Time
Value for money

I somewhat recently order a wheel and tire package from (June 16). The navigation and input of my vehicle information seemed easy and simple.

But I was giving a shipping date that was changed two separate times. So I called and complained about that fact. They have me $65 off my order. Ok cool, mistakes happen.

Now I finally received my order on Thursday the 12th. Go to put them on Saturday evening and come to find out they have me the wrong bolt pattern for my truck. I checked my order to see if there was any mistakes, nope they just mounted to the wrong wheels. Also there is a white substance around multiple bolts on the exterior of the wheels.

If they do not make this right I will continue to write reviews and show pictures of the wheels being mounted on my truck (well trying to be mounted) and copies of all the emails back and forth. I would definitely stay away from this company. Only way I will continue to use them and recommend them again is if they make this right in a timely manner. This whole experience has been a headache for me.

I have apt on the 24th to get my truck inspected and I need these tires before that date. What ever happened to quality and good customer service.

Product or Service Mentioned: Carid Shipping Service.

Reason of review: Order processing issue.

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