Not resolved
2.0
Details
Exchange, Refund and Cancellation Policy
Price Affordability
Price Affordability
Product or Service Quality
Product or Service Quality
Turnaround Time
Value for money
Value for money
Poster increased review rating.
0 comments

Purchase a set of rims, delayed twice and finally received after 4 months.When I took my car and the rims to an auto shop to install them, found out the wheel lug nuts furnished did not fit.

Had to pay for a mechanic to go to a local auto parts store to buy the correct lug nuts. Cost me over $ 100 extra.

When I called the company, they placed me on hold for over 9 minutes, only to tell me that I should have called them about the lug nuts so they could send out the correct ones.When I asked if I would be reimbursed to have my tires reinstalled on my old rims, they said, "No, the installation kits we send are free".

Review about: Rim.

Reason of review: Poor customer service.

Monetary Loss: $100.

Preferred solution: Price reduction.

I didn't like: Poor customer service policy.

Do You Have Something To Say ?

Write a review

Comments

Terms of Service
Post Comment
Cancel

You May Also Like