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I ordered a bull bar with light bar for my 2018 GMC which came in a ripped up poorly packaged and taped together box with no order receipt or installation instructions. Took it to GMC dealer to install only to be told it could not be installed on this vehicle as advertised.

Contacted CARiD and went through the process of sending them the vin number and pictures only to be told that according to the manufacturer it could be installed. Took it to a body shop who attempted to install it only to find it was a defective design and could not be secured safely. It rattled and was was very loud and looked silly on this vehicle. They removed it immediately because it was clearly not right for the vehicle.

Contacted CARiD again only to be told it could not be returned because it was installed and probably had marks on it. This place is a scam!

Do not do business with them. Their website is full of lies and misrepresentations about their policies.

Reason of review: Return, Exchange or Cancellation Policy.

Monetary Loss: $300.

Preferred solution: Full refund.

CARiD Cons: Everything from purchase, Customer service bots to attempted refund.

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