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Carid - Wheels damaged
Carid - Wheels damaged
Carid - Wheels damaged
Carid - Wheels damaged
Carid - Wheels damaged
Carid - Wheels damaged
Carid - Wheels damaged
Carid - Wheels damaged
Carid - Wheels damaged
Carid - Wheels damaged

Update by user Jul 31

They came back to me and gave me discounts and gift cards.i later used them On things i needed and their sales took even more off the price. Things worked out in the end.

Original review posted by user Jun 26

Ordered a wheel tire combo and the rims came dented . It was very well packaged but it most...
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1 comment
Anonymous
#1749803

Same thing happened with my Rims,Packaged well but mounting was a *** Job

Review
#1569249 Review #1569249 is a subjective opinion of poster.
Product
Wheel
Cons
  • Execution of the tires on the rims
Reason of review
Damaged or defective
Loss
$250
Preferred solution
return an extra $150.
1.0
Details
Carid - DONT BUY SCAM SCAM SCAM SCAM
Carid - DONT BUY SCAM SCAM SCAM SCAM
Carid - DONT BUY SCAM SCAM SCAM SCAM
Carid - DONT BUY SCAM SCAM SCAM SCAM
Carid - DONT BUY SCAM SCAM SCAM SCAM
Carid - DONT BUY SCAM SCAM SCAM SCAM
Carid - DONT BUY SCAM SCAM SCAM SCAM
Omg i can mt explain to you guys how this company cares less about their customers not only that they dont care they lie and take your money i put a order in for custom rims set not only was i told they would be done by the end of the mo i called on the date that was...
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Review
#1643987 Review #1643987 is a subjective opinion of poster.
Reason of review
Poor customer service
Loss
$3000
Preferred solution
Price reduction
2.9
Details
Carid - Horrible customer service
Carid - Horrible customer service
Carid - Horrible customer service
Carid - Horrible customer service
Carid - Horrible customer service
Carid - Horrible customer service
Ordered three sets of wheels in the past 4 weeks. Sent me a completely wrong set of wheels on the last order. I was in a bad spot had to use the wheels one ended up being completely bent and busted. When I called three different people I talked to acted like it was no...
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1 comment
Anonymous
#1749806

I am having the same issue with my Rims, HORRIBLE!

Review
#1657373 Review #1657373 is a subjective opinion of poster.
Service
Carid Customer Care
Pros
  • Pricing and availability
Cons
  • Service
Reason of review
Poor customer service
Preferred solution
Deliver product or service ordered
Tags
  • Customer Service Blows
1.0
Details
Carid - Horrific customer service and rude behavior!!!!
Carid - Horrific customer service and rude behavior!!!!
Carid - Horrific customer service and rude behavior!!!!
Carid - Horrific customer service and rude behavior!!!!
Carid - Horrific customer service and rude behavior!!!!
Carid - Horrific customer service and rude behavior!!!!
Carid - Horrific customer service and rude behavior!!!!
Carid - Horrific customer service and rude behavior!!!!
Carid - Horrific customer service and rude behavior!!!!
Maserati Granturismo MC Stradale: “Never, ever purchase or do business with Carid, they have the absolute worst customer service department with no professional supervision oversight in the form of horrible business practices!” I am concerned about Carid and the wheels...
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4 comments
BurlyShrimp314
#1709263

Your tire installer should have known the sensors get installed with valve stems.

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Review
#1283359 Review #1283359 is a subjective opinion of poster.
Service
Carid Customer Care
Cons
  • Experience never again will they get my business stay away
Reason of review
Poor customer service
Carid - Got ripped off
Carid - Got ripped off
Carid - Got ripped off
Carid - Got ripped off
Carid - Got ripped off
Carid - Got ripped off
Carid - Got ripped off
Carid - Got ripped off
Carid - Got ripped off
Bought a set of rims and tires, waited 15 days and they were delivered,opened them up and 3 of the rims were damaged from whoever mounted the tires on the rims, funny how there website shows a touch less mounting machine, called them up and look out they are totally...
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Review
#1362454 Review #1362454 is a subjective opinion of poster.
Product
Rim
Reason of review
Damaged or defective
1.0
Details
Carid - Sucky product, worse customer service. got cussed out and hung up on
Carid - Sucky product, worse customer service. got cussed out and hung up on
Carid - Sucky product, worse customer service. got cussed out and hung up on
Bought a body kit. Arrived undamaged. Body kit was warped in its production in the mold used by Duraflex. Did not fit, and brought to a body shop where they said it would be impossible to make any kind of fitment happen. Called for a refund. They told us NO. Gave us...
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Review
#1700945 Review #1700945 is a subjective opinion of poster.
Product
Duraflex Body Kit
Cons
  • Jenna in customer service lied
  • How they scam you
  • Service and delivery
Reason of review
Bad quality
Loss
$765
Preferred solution
see you in court
Tags
  • liars
  • Sorry Service
  • No Refund

Carid - Do Not Waste your Time with Purchasing Rims

1.3
Details
Carid - Do Not Waste your Time with Purchasing Rims
Carid - Do Not Waste your Time with Purchasing Rims
Carid - Do Not Waste your Time with Purchasing Rims

Update by user Oct 31

The Absolute worse company I have ever Dealt with, UPS ended up picking up 2 Rims, The Finance Company I went through found CARID in the wrong so that was about the only good thing that came out of this Fiasco, again Do Yourself a Favor and Do Not Purchase Rims from CARID!!!

Original review posted by user Oct 01

Absolute Crooks 3 Rims Damaged from Mounting been going back and forth with this so called company about replacing them, sent pictures 6 times and still they say they do not have them. I have also emailed CARID 29 times on this matter and called them many more times. Do yourself a favor and do not get involved with this company. CROOKS
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Review
#1668772 Review #1668772 is a subjective opinion of poster.
Pros
  • Website but it was deceptive and smoke and mirrors
Cons
  • Damaged items customer service is horrible
  • Damaged items
  • Damaged itemscustomer service is horrible
Reason of review
Bad quality
Loss
$1300
Preferred solution
Replacement of Damaged Rims

Carid in Holden, Massachusetts - Do Not Waste your Time with Purchasing Rims

1.2
Details
Carid - Do Not Waste your Time with Purchasing Rims
Carid - Do Not Waste your Time with Purchasing Rims
Carid - Do Not Waste your Time with Purchasing Rims

Update by user Oct 18

CARID has only picked up 2 Rims, still stuck with 2 DAMAGED RIMS, What a company to Deal with! I have received numerous emails, different person many times stating they will have UPS pickup, it's not happening!!!! Do yourself a favor Do Not Purchase from this Company.

Original review posted by user Sep 18

I am not the only person to have problems with this Company concerning Rims,packaged great, who ever mounted Rims has no Idea what they are doing.
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Review
#1657598 Review #1657598 is a subjective opinion of poster.
Reason of review
Damaged or defective

Carid - Wrong part! Terrible Customer Service

1.4
Details
Carid - Wrong part! Terrible Customer Service
Carid - Wrong part! Terrible Customer Service
Carid - Wrong part! Terrible Customer Service
I ordered a brake booster. Their online staff confirmed part number when I ordered to confirm it will fit my car. The pic online WAS the part I needed. Sent me one with reverse bolts. Called to complain. They had me send them pics, my VIN number etc ! Was told it was my fault the car was made in Japan even though the part they sent doesn't match the online pic. Still waiting for refund and return label.
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Review
#1636835 Review #1636835 is a subjective opinion of poster.
Pros
  • Cheapest places to get my part
Reason of review
Poor customer service
Loss
$162
Preferred solution
Full refund

Contact Carid Customer Service

Mailing Address:
CARiD.com
1 Corporate Drive
Cranbury, New Jersey 08512
United States
Phone:
(800) 505-3274
All Carid Contacts

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