It's been over a month and a half and i still haven't received my refund on missing items on multiple orders. Make sure you document everything and save all e-mails. If you plan on returning something prepare for a long wait on any kind of return. Takes them days to...Read more
Order Online and they take your order and money super fast!! Calling Customer Service however.......simply said, sucks!!! First off, you'll wait forever and while waiting you have to listen some voice on the phone jawing in your year.....thinking he's...Read more
I didn't like
- Customer service
I had the most horrible experience ever. I WOULD NOT RECOMMEND CARID TO ANYONE AND PLEASE DON'T WASTE YOUR TINE OR MONEY! I ordered a front bumper/reinforcement or my eclipse 2009 the sales associate that was on the phone with me said your items will be shipped in the...Read more
First time purchased from CARID.COM. Listed in their website that the product is available to ship in 24 hours, so did my purchased and money was drawn in my account right away. First it wasn't shipped the next day which I figure out its Saturday, so I waited Monday...Read more
Carid - Horrible
Horrible customer service cant deliver on anything they promise would strongly advise going somewhere else. I will post a bad review everday to try and save soneone else the aggrivation i have been through.
I spent over $616.00 on an air shock for a CLS550. They got the money right away and shipped. It seemed OK so Far. Paid the mechanic to replace and then noticed that it was leaking and the car was down the next morning. I chat, sent emails with receipt, pictures and...Read more
Carid - Increased cost of shipping.
After I placed order the shipping cost went way up.
Carid - SCAMMERS
Please be careful buying from them. They will try and make it impossible to return anything. I called and canceled because I read reviews after I purchased and was very skeptical. Anyway called and canceled and the rims and tires were not even at the shop yet and they still charged me a $250 restocking fee which I will be disputing with my cc about. Again please do not buy.
I just received guaranteed fitment wheels and they don't fit my 2016 Jetta. I had to provide pictures to prove that and I did. they are giving me a hard time about getting a refund.i had to threaten them with a lawyer to get them to say they would send me return...Read more
I have been waiting over two weeks to get the return label for a product I bought from them. They keep finding another reason (or information I need to supply) for not sending the documents for a return. Don't buy from them if you expect to get even mediocre service....Read more
I didn't like
- Delays in getting a return label for a return
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