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Resolved Most Helpful
Carid - Wheels damaged
Carid - Wheels damaged
Carid - Wheels damaged
Carid - Wheels damaged
Carid - Wheels damaged
Carid - Wheels damaged
Carid - Wheels damaged
Carid - Wheels damaged
Carid - Wheels damaged
Carid - Wheels damaged

Update by user Jul 31

They came back to me and gave me discounts and gift cards.i later used them On things i needed and their sales took even more off the price. Things worked out in the end.

Original review posted by user Jun 26

Ordered a wheel tire combo and the rims came dented . It was very well packaged but it most...
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1 comment
Anonymous
#1749803

Same thing happened with my Rims,Packaged well but mounting was a *** Job

Review
#1569249 Review #1569249 is a subjective opinion of poster.
Product
Wheel
Cons
  • Execution of the tires on the rims
Reason of review
Damaged or defective
Loss
$250
Preferred solution
return an extra $150.

Carid - Stay clear of this company! they r a ripoff!

1.0
Details
tried to cancel my order for a full refund! they refused, now im fighting with them to get a full refund! they should be shut down for FRAUD!
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Review
#1706822 Review #1706822 is a subjective opinion of poster.
Service
Carid Customer Care
Reason of review
Return, Exchange or Cancellation Policy
Loss
$272
Preferred solution
Full refund
Tags
  • Stay Clear Of This Company

Carid - Do not trust

1.5
Details
Ordered and paid for 4 tires. Only 2 tires arrived. “Claim filed”, still no tires. Winter is here, We have half a set of tires. Customer service says they can’t help, have to talk to a wheel/ tire specialist. Just getting run around. Buy somewhere else.
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Review
#1705717 Review #1705717 is a subjective opinion of poster.
Product
Tires
Cons
  • Continual delay for replacement parts
Reason of review
Problem with delivery
Loss
$200
Preferred solution
Deliver product or service ordered
Tags
  • Lost Shipment
1.0
Details
Hey everyone.. DO NOT SHOP HERE Hey everyone... I will never buy from Carid again!!! I purchased a set of MAYHEM Rims for my 2019 Ford F350 DRW. The inner rims sku #1974566005 are so tight ... having difficulty getting them off!! Rims PROFESSIONALLY INSTALLED ON...
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Review
#1705495 Review #1705495 is a subjective opinion of poster.
Product
Mayhem Wheels Wheel
Reason of review
Warranty issue
Loss
$335
Preferred solution
Let the company propose a solution
1.0
Details
Carid - NEVER BUY FROM THIS COMPANY!!!!
Carid - NEVER BUY FROM THIS COMPANY!!!!
Carid - NEVER BUY FROM THIS COMPANY!!!!
On October 30, 2019, at 4:48 PM Central Time, I placed an order online with CarID for a front bumper grill guard made by SteelCraft for my 2019 Toyota Tacoma Limited. While the listed price was $300.24, I received an order conformation just after placing the order, but...
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Review
#1705304 Review #1705304 is a subjective opinion of poster.
Cons
  • False
  • Misleading order processing cannot cancel an order
Reason of review
Order processing issue
Loss
$472
Preferred solution
Full refund
Tags
  • Buyerbeware

Carid - Buyer Beware

1.0
Details
Purchased seat covers for 2010 Toyota Tacoma which started to fall apart/unravel at the seams in less than 1 month. Have been waiting two weeks for Return Authorization with no response other than they have not received a reply back from the manufacturer. To further exacerbate the situation, if and when I do receive the RA, there are only two options. One, return the existing defective seat cover and wait for an eventual return. Two, pay an additional amount to keep the existing defective cover until the replacement arrives, and wait for refund when the defective cover has been received. Don't really like either option.
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Review
#1702239 Review #1702239 is a subjective opinion of poster.
Service
Carid Customer Care
Cons
  • Lack of feedback
  • Continual delay for replacement parts
  • Poor customer service
Reason of review
Poor customer service
Loss
$160
Preferred solution
Deliver product or service ordered
Tags
  • Accept
  • Carid Poor Customer Service
1.0
Details
Carid - Sucky product, worse customer service. got cussed out and hung up on
Carid - Sucky product, worse customer service. got cussed out and hung up on
Carid - Sucky product, worse customer service. got cussed out and hung up on
Bought a body kit. Arrived undamaged. Body kit was warped in its production in the mold used by Duraflex. Did not fit, and brought to a body shop where they said it would be impossible to make any kind of fitment happen. Called for a refund. They told us NO. Gave us...
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Review
#1700945 Review #1700945 is a subjective opinion of poster.
Product
Duraflex Body Kit
Cons
  • I was lied to
  • Jenna in customer service lied
  • How they scam you
Reason of review
Bad quality
Loss
$765
Preferred solution
see you in court
Tags
  • liars
  • Sorry Service
  • No Refund
1.0
Details
After spending an hour with this customer service representative trying to find my missing part, she hung up the phone on me. I ordered over $3,000 worth of parts in July. It is now November and I’m missing the brackets to install the rear bumper. So I call last week...
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Review
#1699455 Review #1699455 is a subjective opinion of poster.
Service
Carid Customer Care
Pros
  • Website very clean appears legitimate but isnt
  • Cheap prices
Cons
  • Shipping and service
  • Customer service is dismissive
  • No documentation
Reason of review
Poor customer service
Loss
$1000
Preferred solution
Send my brackets ASAP and give me a partial refund for all the wasted time, energy, and stress!
Tags
  • Scam

Carid - FALSE ADVERTISING

1.0
Details
For any of you car enthusiasts out there...avoid purchasing from CARID.COM. They advertised a part for my car, i bought it and took it to my mechanic to install. Guess what...doesn't fit. Wrong info on their website states that it fits my 2019 CRV. Digging a bit, the manufacturer website shows that it doesn't fit...they don't even make this part for my car. CARID has SO VERY GENEROUSLY offered me a $50 gift card towards future purchases but refuses to refund the $600 in mechanics charges for install/remove/reinstall original parts. Their response "guess you'll have to take it to court"....yes, really
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Review
#1692577 Review #1692577 is a subjective opinion of poster.
Cons
  • Inaccurate information
Reason of review
Not as described/ advertised
Loss
$600
Preferred solution
Pay shop fees for falsely advertised product.

Carid is the WORST

1.1
Details
Carid is the worst! Misleading description and photo from side view so you can’t see the problem. This front grill should not even offered for my truck. Customer service was non existent. So many other good websites to spend your $$$
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Review
#1691244 Review #1691244 is a subjective opinion of poster.
Pros
  • Prices
Cons
  • Misleading photo and description
Reason of review
Not as described/ advertised
Loss
$300
Preferred solution
Let the company propose a solution
Tags
  • Consumer Fraud

Contact Carid Customer Service

Mailing Address:
CARiD.com
1 Corporate Drive
Cranbury, New Jersey 08512
United States
Phone:
(800) 505-3274
All Carid Contacts

Carid Products and Services Reviews

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1.0
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I made an order with this company, I paid for my order and I also paid for shipping. A week later they contacted me through email telling me I owe them $211 in additional shipping cost. I contacted them and told them they must be some mistake. They did not want to hear...
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#1683651 Review #1683651 is a subjective opinion of poster.
Cons
  • Unreasonable
Reason of review
Pricing issue
Preferred solution
Deliver product or service ordered