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I purchased two sets of rims from this site, both arrived with surface blemishes, scratches and dings. According to how their returns work, they expect you the customer to gentle cut open the plastic wrap and small cardboard peices they are shipped in and inspect the...
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Company wrote 0 private or public responses to the review from 1 day ago.
2.1
I liked
  • Price
I didn't like
  • Damaged product
  • Service and delivery
#1423553
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Received a staggered set of TSW Suzuka wheels today. Took the wheel to my tire shop to have installed. After installation, before I left the parking lot heard a rub on the right front wheel. Wheel was pulled off and the weights were placed in the wrong place on the...
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Company wrote 0 private or public responses to the review from 1 day ago.
1.2
#1423202
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Carid - Horrible Experience

They shipped me tires with bad sensors. Flat tire. Bad valve stem and a missing spacer. I have nothing good to say about Carid
Company wrote 0 public responses to the review from 2 days ago.
#1422795
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Absolute horrible experience after doing business with this company for 15+ years. Customer service has gotten to the point where I will never order from them again. I have ordered wheels and tires plus many different parts for many different vehicles. I ordered a...
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Company wrote 0 public responses to the review from 2 days ago.
#1422708
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Horribly pathetic incompetent and dishonest Customer Service. I placed 5 orders for the same item and finally received it after weeks of unnecessary delays. These useless boneheads and mindless *** at CarID Customer Service can’t seem to comprehend that shipping by...
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Company wrote 0 private or public responses to the review from Dec 09.
1.0
I didn't like
  • Delivery service avoidable delays
#1419043
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The WORST customer service. Went with company after they advertised free shipping. Saw they offered Military discount so I called and was verified and approved. Didn't realize until later that they gave me the discount but took away free shipping. Wasn't much more so I...
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Company wrote 0 private or public responses to the review from Dec 08.
1.0
#1418422
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I ordered G8 LED Conversion Kit for my 2018 Honda Pilot on October 26th, 2018. First I was super excited when I received it but upon opening it and trying to install it in my vehicle, that's when I realized that they sent me the wrong Kit. Which is fine with me, so I...
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Company wrote 0 public responses to the review from Dec 07.
#1417792
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Carid - Horrible Experience

I had purchased a new hood $500+, when I received it, they had not wrapped the hood before packaging it. The card board holders scratched and dented the hood. I sent in photos of the damage, It took over a week of going back and forth with this company regarding the issue just for them to say that the damages were too small to accept a claim and that they would not be doing ANYTHING to help.
Company wrote 0 public responses to the review from Dec 06.
#1416807
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Carid - Waste of time/money

I ordered headlights and they sent the wrong ones they said they would send the correct ones a month later I called and they told me they wouldn't be back in stock for another month. Total waste of time and I got tickets for having a light out. After telling customer service they told me they couldn't do anything about it so I requested a refund and will never buy from them again.
Company wrote 0 private or public responses to the review from Dec 03.
1.0
Details
Advertised vs Delivered
Delivery Service
Discounts and Special Offers
Ease of Use
Equipment Quality
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Service Scheduling
Turnaround Time
Usability
Value for money
Warranty
#1413491
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I ordered rims for my E350 club wagon van they sent me rims for a F 350 truck total different rim . they asked for pics I tried on rims. sent them pics now they want proof they do not fit. I am at the end of my rope I call I email to tell them to check what they sent...
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Company wrote 0 private or public responses to the review from Dec 02.
I didn't like
  • Do not know product and do not listen
#1413071
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