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Never order from this company. They are a middle man and drop ship to you from another distributor. I got 2 stabilizer end links for my Ram 1500. One had the correct bushings and washers, one did not after 12 days of having to call them and send photos; I still got the...Read more
Carid - 2019 Sell used items as new
Carid sells used items as new. And ignores the request for proper exchange. Believed to be unregulated drop shipper.
Carid - Wrong Mats
I bought a Mats for my Toyota Camry 2010, according to the website picture, the Mats at the front is all wide completely, The send me another different too short in front so my right leg does not have part of the mat, so I complain and they do not want me to return them, I lost $ 50.00
I didn't like
- Rip me off
Ordered a 5th wheel tailgate and asked salesman to be sure it was in stock because we were leaving on a trip in 10 days and needed it beforehand. He “supposedly” checked and said it was in stock and it would take up to two days to process the order and then two days to...Read more
Carid - Worst ever
They dont stand behind warranty and listen to you. The customer is always wrong. I deal with real truck always now. People please listen stay away from this place. By far worst place ive ever shopped at. They alwaus want to argue , you are always a liar and dont know anything. STAY AWAY
Carid - False shipping estimates that get extended by 3 weeks once you pay
Just like I said -- the delivery time is a ploy, fantasy, fairy tale . Expect at least a month before your wheels arrive. Boom
Carid - Complete joke
Ordered wheels they would cost 1000$ to order from the states, I live on Canada the sales associate whom was amazing tried to get them ordered from the states and shipped from Canada. Well this cant happen becaus of duties and taxes and so forth so i cancelled the transaction same day my wheels cost 968.62$ American and they refunded me the same day for 917.28 which is a complete joke when I called to inquire why this was they told me it's because it takes 3 business days for them to process the transaction and not the exchange rate change so obviously they were of no help did not refund me $50 that they basically stole from me and I will never order from the states again. Thanks for nothing CARiD
Carid - Shipped wrong wheel
Got 4 wheels from carid. And they sent the 3 wheels that fit. And the 4th was a different lug pattern. And there customer service department was rude and wouldn't help. And said oh well your are stuck with the wheel. They told me i should have looked at them first. Terrible company and I will never go through them again
Ordered a part that was received damaged, called caridiots and given all kinds of run arounds. After they finally told me they couldn't exchange and told different things by different people I received a small refund. Now I'm stuck with a part on my vehicle with a dent...Read more
Carid - Do not buy from these guys!
I ordered a hood from these guys. the box came to my door mangled and, wouldn't you know it, so was the hood on the inside! These guys are not taking responsibility of their mistake! Bad people!!!
I didn't like
- Entire experiece i will never use these guys again
Carid - Bad bad bad
Supposed to be combined shipping. One part came in. I called to ask why. They told me to think logically. That the parts were from two different manufactures (not my problem!). So how could they combine shopping. I said, logically, your employees are either stupid or lying!!! For assuring me they would be combined! They just try to make the issue the consumers fault! BAD BAD BAD!!!
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