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My name is Anthony Edwards, I am a disabled US Army Veteran. I purchased some rims from CARID on May 11th, my order number is 639****.
I was told it would take 2 to 3 weeks to complete my order. After 3 weeks, I attempted to call the customer service number, could never get anybody or even leave a message. On June 3rd I was told by Nicole Miller that the manufacturer could not create my order and I would receive a refund in 2 to 3 business days. Yesterday, June 8th DI was told that my rims came in, but I was not told when they would ship.
I do not understand why I cannot get anyone on the phone, and I further dont understand why I can get a straight answer on the shipping of my products.
No customer should ever be treated like this. Please assist me in getting an answer I would like a phone call, or email with a ship date for my rims or a refund.
User's recommendation: DO NOT USE THIS COMPANY UNDER ANY CIRCUMSTNCES.
Monetary Loss: $1600.
Preferred solution: Deliver product or service ordered.
CARiD Cons: Misleading customer service, Long long wait on orders, Cant get anyone on the phone, Cannot get a straight answer on delivery.