Inglewood, California
Not resolved
1.0
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I ordered 560.00 of product from carid. headlights, taillights, and a third brake light.

Carid failed to notify me that the head lights were back ordered until mid december . I only found that out because of my call to customer support! The tail lights came defective and they refuse to refund me or replace the defective items. I asked them to replace the tail light and refund me for the head lights, again they refused stating I have installed the light so they are used and cant be returned!??

WTF?? how do they expect me to find out they are inop? horrible company, if I ran my business like this I would be out of business.

I have a claim in with paypal and they still have done nothing! Shame on Carid!!!

Product or Service Mentioned: Tail Light.

Reason of review: Poor customer service.

Monetary Loss: $560.

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