Not resolved
Advertised vs Delivered
Delivery Service
Discounts and Special Offers
Ease of Use
Equipment Quality
Exchange, Refund and Cancellation Policy
Product or Service Quality
Service Scheduling
Turnaround Time
Value for money

I ordered a 26 gal black polyethylene used fluid evacuator I waited over a week to arrive and to my surprise I got the wrong item they send a puley puller which is completely different from what I ordered. I got on the phone with someone that had me on hold for 1 hour I had to hang up and ask for someone else to help they ask for pictures of what I ordered and what I had received so I provide them with everything they asked but no one could help me finally talk to a supervisor that was not helpful at all.

I explained the situation and she said all she could do was give my money back when they receive their puller back I asked for them to send me the right item that ordered she said could not help me she offer and extra 20.00 for the trouble which I never receive . I really though that Carid was a reputable business but I was wrong I will NOT buy from them again.

Product or Service Mentioned: Carid Shipping Service.

Reason of review: Not as described.

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