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I ordered a 26 gal black polyethylene used fluid evacuator I waited over a week to arrive and to my surprise I got the wrong item they send a puley puller which is completely different from what I ordered. I got on the phone with someone that had me on hold for 1 hour I had to hang up and ask for someone else to help they ask for pictures of what I ordered and what I had received so I provide them with everything they asked but no one could help me finally talk to a supervisor that was not helpful at all.

I explained the situation and she said all she could do was give my money back when they receive their puller back I asked for them to send me the right item that ordered she said could not help me she offer and extra 20.00 for the trouble which I never receive . I really though that Carid was a reputable business but I was wrong I will NOT buy from them again.

Product or Service Mentioned: Carid Shipping Service.

Reason of review: Not as described.

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