This company does not operate like a legit business. I was told by 2 of their reps that I received the wrong item and I would receive a Return Authorization.
Within a few days later, another 6 Car ID reps contacted me saying they did not have enough info to authorize a return when all the info was already given to and reviewed by the first 2 Car ID reps. And when you call asking for a supervisor, they say they have many supervisors and do not know who I should talk to????? Bottom line is they make you jump thru loops hoping you get tired of asking for the return authorization.
Not a good way to do business. Do not buy from this company unless you have the patience to put up with their unprofessional tactics.
Product or Service Mentioned: Carid Shipping Service.
Reason of review: Poor customer service.
Preferred solution: Full refund.
I didn't like: Whole experience of returning wrong item shipped.