CARiD - Do Not Buy From Car ID
This company does not operate like a legit business. I was told by 2 of their reps that I received the wrong item and I would receive a Return Authorization.
Within a few days later, another 6 Car ID reps contacted me saying they did not have enough info to authorize a return when all the info was already given to and reviewed by the first 2 Car ID reps. And when you call asking for a supervisor, they say they have many supervisors and do not know who I should talk to????? Bottom line is they make you jump thru loops hoping you get tired of asking for the return authorization.
Not a good way to do business. Do not buy from this company unless you have the patience to put up with their unprofessional tactics.
Reason of review: Poor customer service.
Preferred solution: Full refund.
CARiD Cons: Whole experience of returning wrong item shipped.
Location: 1 Corporate Dr, Cranbury, NJ 08512, USA
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Comments
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Dear Client,
Thank you for taking time to post this feedback and letting us know about the issue you had encountered with. I am sorry to know, that you had unpleasant return experience with our company.
I will gladly help you to return or exchange the item you got. Please reply to this message with your order confirmation number.
Sincerely,
Voice Of Client at CARiD.com