Not resolved

I received the 4" Oval nerf bars and checked that all hardware was there before installing. I then installed the drivers side.

I set the hanging brackets and unwrapped the passenger bar and noticed a large dent!i contacted CarID and they told me that since I had installed the drivers side they would not replace the bar! I am now stuck with a brand new dented nerf bar. I am extremely dissatisfied with CarID!

How can you sell a product with a guarantee and not stand behind even before it was installed. If I had lied to them by not telling them I had installed the drivers side they would have replaced them!

Product or Service Mentioned: Nerf Bar.

Reason of review: Damaged or defective.

Monetary Loss: $186.

Preferred solution: replace damaged bar.

Company wrote 0 public responses to the review from Sep 17, 2017.
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