CARiD Phone Numbers and Emails

Toll-Free Number:

  • (800) 505-3274

Customer Service:

  • (609) 642-4700
    Local
  • (800) 505-3274
  • (202) 460-0704

CARiD Emails:

Customer Service
General Info
Sales/ Reservations
Order Status, Sales

CARiD Contact Information

CARiD Website:

CARiD Online Chat:

Corporate Office Address:

CARiD.com
1 Corporate Drive
Cranbury, New Jersey 08512
United States

Other Info (opening hours):

Support Hours:

Monday - Friday: 8am - 9pm (PST)

Saturday: 10am - 7pm (PST)


Sales Hours:

Monday - Friday: 9pm - 6pm (PST)

Saturday - Sunday: 7am - 4pm (PST)

Fax:

+1609-964-1983
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CARiD Rating Based on 836 Reviews

Rating details

1.5
more details
Product or Service Quality
Exchange, Refund and Cancellation Policy
Price Affordability
Turnaround Time

Rating stats

Rating trend

Summary of CARiD Customer Service Calls

149 TOTAL
CALLS
05:51 AVG CALL
DURATION
15% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call CARiD Customer Service?

Shipping and Delivery Question:

  • “I have not received my refubs”
  • “Shipping options”
  • “Delivery”

Return/ Replace Question:

  • “Returned item”
  • “Returning a part”
  • “Exchange”

Product/ Service Question:

  • “Problem with order and refund I have sent you an email with all the details can you please hurry up as I am gonna get affected from my house”
  • “Problem with order and refund no”
  • “Headlights not working properly”

Activation/ Cancellation Question:

  • “Cancel”
  • “To cancel an order”
  • “Cancellation”

Payments and Charges Question:

  • “I didn t receive my miltary discount on my otders when I didn t on line”
  • “Billing”
  • “Military Discount”

Request for Information Question:

  • “Status of order”
  • “Item status”
  • “Looking for a transmission for a GM product”

Refund Question:

  • “Refund”
  • “For a refund for some LED light bulbs that I never got my money back for”

Other Question:

  • “Install instructions”
  • “Bad fuel pump”
  • “I havent received a package”

About

CARiD Return Policy
To read more: https://www.carid.com/help-center/product-return.html
CARiD Delivery Policy
To read more: https://www.carid.com/fuel-delivery-parts.html
CARiD Privacy Policy
CARiD.com values the trust The Customer place in Carid and recognizes the need for appropriate protection and management of the personal information The User of Website share with The Company This privacy policy is designed to explain what information Website may collect, how The Company use this information and the choices The User have regarding the use and retention of this information. CARiD.com gathers customer information as needed to provide service, communicate offers on merchandise and services which The Company believe will be of interest to The User and to administer Carid's' business. When The Client of Carid purchase or order a product, subscribe to Carid's' newsletter or a service www.carid.com provide, Carid may request information such as The Client's name, address, telephone number, email address and credit card information. In addition, Company's web server will automatically gather information about The Customer's visit to Carid's' site, such as The Client's browser type, what pages have been viewed, the time of visit, etc.
To read more: https://www.carid.com/help-center/privacy.html
Top CARiD Services

Shipping Service, Customer Care, Advertisement

Top CARiD Products

Auto Part, Website, Catalogue

CARiD Pros and Cons

Pros: Shop on-line, Website, Products, Easy to find products, Website layout and nice pictures of the items

Cons: Poor customer service, Customer service, Selling things thats not in stock, Post-sales service, Poor quality bad exchange policy

Summary

Carid is a marketer of premium dash kits for a large array of cars, trucks, and SUVs. The company provides a great variety of wood dash finishes like real a carbon fiber, real breeds of wood, aluminum, chrome and much more. Each of companies complete sets of a dash deliver with a lifelong guarantee and are supported with automatic 3M adhesive for a quick for fast "a peel and spice-cake" appendices. Wood Dash Experts CARiD also provides carbon fiber dash kits in different colors such as blue, red, yellow, silver wire, genuine Real Carbon Fiber and more. Customers can find a wide selection of wood dash kits, spoilers, grilles, floor mats, and chrome trims.

CARiD reviews and complaints

CARiD is ranked 130 out of 564 in Auto Parts and Accessories category

Area Served

USA, Worldwide

Payment Methods

VISAPayPalMasterCardAmerican Express

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