Product: Carid Shipping Service Clear all filters (237 of 237 reviews match)
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Carid in Cincinnati, Ohio - Four separate shipping charges

1.0
Details
When I placed my order with carid nowhere did it state that they would be shipping from four separate locations and charge a shipping charge for each item purchased. It did not reflect this until I received and email confirmation. When I tried to cancel the order I kept getting looped back to the main page. I could have purchased the parts locally and paid less money. Carid is a scam, don’t use them. You can save money elsewhere.
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Review
#1663800 Review #1663800 is a subjective opinion of poster.
Service
Carid Shipping Service
Reason of review
Not as described/ advertised

Carid - Pissed

3.2
Details
Horrible shipping, can't no one from customer service tell me why my package haven't shipped I've even talked to the company they get the part from, they where no help but said the part was in stock and was ready for shipping to my location, but CarID haven't pushed for it, very lack luster in my opinion, if you want your parts faster order somewhere else
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Review
#1663791 Review #1663791 is a subjective opinion of poster.
Service
Carid Shipping Service
Pros
  • Small company trying to act like a major supplier
  • Great product for price net webaite
Cons
  • Consumer relations will not stand behind products china built
  • Anything about the entire purchase
  • Do not buy from this site
Reason of review
Problem with delivery
Loss
$200
Preferred solution
Let the company propose a solution

Carid - Scam!!!

1.0
Details
This is a scam. Good reviews are fake. I ordered bumpers and never received anything . They did not even give me a refund saying that It is my fault that I did not receive anything. Don't buy from this fake website.
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Review
#1650400 Review #1650400 is a subjective opinion of poster.
Service
Carid Shipping Service
Cons
  • Terrible overall service
Reason of review
Problem with delivery
Loss
$300
Preferred solution
Full refund
Tags
  • liars

Carid - Poor Service

1.0
Details
I called and order KYB Struts and was told it would be delivered in 2 days. After 2 days not even a order confirmation. I was told they would give me a military discount. They did but look at CC charge the raised the price and added the additional shipping when they said free shipping on orders over $75. I would never trust a company that takes advantage of an older customer.... The tell you what you want to hear, but they don't stand behind it
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Review
#1638864 Review #1638864 is a subjective opinion of poster.
Service
Carid Shipping Service
Cons
  • Poor service
Reason of review
Problems with payment
Loss
$90
Preferred solution
Full refund

Carid - False advertising

1.0
Details
I ordered 2 different parts and they came back a week after the part was to be shipped and wanted 1 1/2 times the amount of the part additional for shipping They said they would change their posting and refund my money because i canceled my order and 4 weeks later i have yet to receive my refund. I refuse to d business with the ever again.
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Review
#1563985 Review #1563985 is a subjective opinion of poster.
Service
Carid Shipping Service
Cons
  • Price was not as advertised
Reason of review
Not as described/ advertised
Preferred solution
Full refund
Tags
  • never carid

Carid - Never received the part

1.2
Details
I ordered 2 items. I received 1 of the items but not the other. I contacted them and was told that they would send the part within 48 hours and would file an investigation with UPS. A month and a half later they have offered me a 5.00 off coupon on a later purchase. Still no part!! The only good thing is that they will send you an email back fairly quickly but that does no good if it’s not fixed.
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Review
#1562181 Review #1562181 is a subjective opinion of poster.
Service
Carid Shipping Service
1.7
Details
i order a car cover last week i paid for the item and was told to wait for a email when the cover will be ship ,4 days later NO communication no email no shipping info , i called customer services and was told the cover is not available and they TRYING to contact the...
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Review
#1546808 Review #1546808 is a subjective opinion of poster.
Service
Carid Shipping Service
Cons
  • Customer service lie
Reason of review
Return, Exchange or Cancellation Policy
Loss
$33
Preferred solution
Full refund
Tags
  • Deceptive Shipping Practices
1.0
Details
First and foremost, I was skeptical about shopping with them because of the vast amount negative reviews, but after not being able to find what I wanted on Ebay or Amazon without it coming from China, I decided to give them a try anyway. Do not, I repeat do not be...
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Review
#1546769 Review #1546769 is a subjective opinion of poster.
Service
Carid Shipping Service
Reason of review
Order processing issue
2.7
Details

Update by user May 31

As I am writing this I am fighting with this company for a refund on the running boards. I have not received the mounting brackets to date. I am waiting for a manager to come on line, oh I have been on hold 20 mins now for the third time to discuss why they will give...

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Review
#1543570 Review #1543570 is a subjective opinion of poster.
Service
Carid Shipping Service
Reason of review
Problem with delivery
Preferred solution
Let the company propose a solution

Contact Carid Customer Service

Mailing Address:
CARiD.com
1 Corporate Drive
Cranbury, New Jersey 08512
United States
Phone:
(800) 505-3274
All Carid Contacts

Carid Reviews

  1. 404 reviews
  2. 142 reviews
  3. 54 reviews
  4. 9 reviews
  5. 18 reviews
Carid reviews
Resolved
2.0
Details

Update by user May 22

item will arrive close to estimated arrival date, 1 day late.

Update by user May 22

CarId did sell item at lower price. And I will recieve item close to estimated delivery date.

They would be okay to order more parts from if they shipped sooner. Hopefully in future they will be faster so...

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Review
#1537210 Review #1537210 is a subjective opinion of poster.
Service
Carid Shipping Service
Cons
  • Bad slow shipping time
Reason of review
Order processing issue
Loss
$100
Preferred solution
Let the company propose a solution