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I wish I Would have reviewed this site first. On October 28, 2016 I ordered 4 Dunlap tires and 4 SPEC rims.

I used the Affirm option. I then did some research and found that the business is very shady in their dealings. I immediately (20 minutes after submitting the order) filled out their online form to cancel the order. I then called and tried to cancel.

The rep said I could not cancel because I used the Affirm Option. I contacted Affirm and they assured me this was not the case. A rep then contacted me and said that they do not have the Dunlap tire and I need to choose something else. I emailed back and said Cancel the order.

He emailed back and said he cannot.

I have filed a complaint with the FTC and suggest everyone on this site to do the same. You have 3 days buyers remorse to cancel and they did not honer that and are in violation of several laws and need to be brought to justice for their shady business dealings

Reason of review: Return, Exchange or Cancellation Policy.

Monetary Loss: $1613.

Preferred solution: Full refund.

Location: Melbourne, Florida

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Gary Lok

Dear Illyack,

Thank you for taking time to post this feedback. I am sorry to know, that you were unable to cancel the order.

I do understand your dissatisfaction and I really want to look into your order and check why this unpleasant situation happened to you.

I kindly ask you to reply to my comment with your order confirmation number.

I look forward to your reply.

Sincerely,

Consumer Relations department at CARiD.com

Tatiyana Akg
reply icon Replying to comment of Gary Lok

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