Product: Carid Auto Part Clear all filters (22 of 22 reviews match)
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Carid - Broken parts do you no good....

1.0
Details
Carid - Broken parts do you no good....
So if you are repairing your car, you need parts that are not broken, right! Well after taking 5 days to get to me, they sent me a broken part. No, it was not damaged in transit. The part that was broken off was not in the package. So it was broken before they shipped it. Now it will take me at least another week to get this worked out, hopefully, meanwhile, my work truck is down and it is costing me money. Stay away from this company.
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Review
#1682110 Review #1682110 is a subjective opinion of poster.
Product
Carid Auto Part
Cons
  • Dont deliver what they say they will and pocket the money
Reason of review
Damaged or defective
Loss
$1
Preferred solution
Deliver product or service ordered

Carid - TERRIBLE COMPANY

1.1
Details

Update by user Oct 07

poor customer service

Original review posted by user Oct 07

will not return poor quality headlights. cannot drive vehicle at night. i would be better off putting 2 candles in front of my vehicle
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Review
#1673676 Review #1673676 is a subjective opinion of poster.
Product
Carid Auto Part
Reason of review
Bad quality
Loss
$169
Preferred solution
Full refund
Tags
  • Do No Use Carid

Carid in Asbury Park, New Jersey - Horrible

1.0
Details
Carid - Horrible
They sent (2) different rotors Beck Arnley 083-2653 - TRUE Metal Premium Vented Front Brake Rotor.Blue box was the right one,The white box was not True metal.UPS could not deliver my rotors because they put the wrong address.what an adventure never again.I should have went with Amazon.
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Review
#1671202 Review #1671202 is a subjective opinion of poster.
Product
Carid Auto Part

Carid - AVOID THIS COMPANY!!

1.0
Details
Updated 3 days ago DONT DEAL WITH CARID I purchased auto vent shades part# 194675 and installed as per mfg. instructions. when rolling up windows they binded and one visor broke. I removed all four as two others were binding as well. I filed a claim to have them replaced and received an email stating they needed a video of them installed on vehicle. THEY WERE REMOVED SO I COULD SECURE VEHICLE!! I called and was told that I am out of luck. This will definitely be my last order with this RIPOFF COMPANY!! order #31490704
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Review
#1668125 Review #1668125 is a subjective opinion of poster.
Product
Carid Auto Part
Cons
  • Poor customer service
Reason of review
Warranty issue
Loss
$66
Preferred solution
Full refund

Carid - Replacement time and bs returns

1.0
Details
Ordered a control head for Ac. It fried a copper line in the ribbon the second time I turned it on. It took them 3,weeks to get an approval to return another 10 days to get my part back to me after I shipped the faulty part and provided tracking number to then. DO NOT BUY ANYTHING FROM THEM IF YIOU HAVE TO RETURN IT TAKES MINIMUM 1 month to get a good part!!!!!!!! THEY SUCK!!!!
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Review
#1658207 Review #1658207 is a subjective opinion of poster.
Product
Carid Auto Part
Reason of review
Poor customer service
Loss
$300
Preferred solution
Xxx

Carid - Started of well but turned into an awful experience

1.4
Details
Ordered a car cover that I needed within a certain timeframe. Was assured that it would arrive in time and paid for rush shipping. Kept checking tracking info. which said no knowledge of order. Spoke with carid who said it wont arrive in time. Told I couldn't cancel order sine it went tol shipper. Am still awaiting credit to my account. AWFUL EXPERIENCE, beware
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Review
#1629026 Review #1629026 is a subjective opinion of poster.
Product
Carid Auto Part
Cons
  • Bad service
  • Customer service
Reason of review
Return, Exchange or Cancellation Policy
Loss
$291
Preferred solution
Full refund

Carid - Carbon fiber hood warped

1.0
Details
Carid - Carbon fiber hood warped
Ordered a carbon fiber hood and it is warped and the clear coat is chipped. After hours of arguing with then over the phone about a replacement or full refund i was told i had to eat the 600. Aweful company aweful people!
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Review
#1624877 Review #1624877 is a subjective opinion of poster.
Product
Carid Auto Part
Pros
  • Non
Reason of review
Damaged or defective
Loss
$600
Preferred solution
Full refund
Tags
  • never carid

Carid - Worst place to buy something

1.0
Details
Carid - Worst place to buy something
I bought a bumper didn’t fit at all and all they told me is that they can’t do nothing they steal your money the call center no one cares about what you say they talk over you don’t wanna help for nothing don’t buy from here I don’t know who in the world would waste 633$ on something and dosent work and they would be okay with it don’t ever buy here
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Review
#1624650 Review #1624650 is a subjective opinion of poster.
Product
Carid Auto Part
Cons
  • Unprofessional at every level
  • Blaming the manufacterer for their errors
  • Dishonest reviews
Reason of review
Poor customer service
Loss
$633
Preferred solution
Full refund
Tags
  • Terrible Communication
  • Poor Quality Controls
  • Not Easy Returns

Carid - Wrong part, poor customer service, not even close to universal fit

1.4
Details
Step pads arrived.....late......pins not even close to lining up in my 3" step bars. Customer service rep offered me $7 to return all four pads. He was also *** and arrogant............ NO MORE CariD for me!!!!
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Review
#1578938 Review #1578938 is a subjective opinion of poster.
Product
Carid Auto Part
Pros
  • Easy to place order
Cons
  • Return of defective product
Reason of review
Return, Exchange or Cancellation Policy
Loss
$25
Preferred solution
Exchange for parts that fit or full refund would be ok
Tags
  • Rip Off

Contact Carid Customer Service

Mailing Address:
CARiD.com
1 Corporate Drive
Cranbury, New Jersey 08512
United States
Phone:
(800) 505-3274
All Carid Contacts

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Carid reviews

Carid - Nice wheels 5 cent lug nuts

1.2
Details
Carid - Nice wheels 5 cent lug nuts
"I ordered a set of wheels and tires from carid.com. They look great only a couple weeks to receive them. I am completely unhappy with the lug nuts I received, they are just a steel (not chrome) lug nut that should be under a hub cap not a custom chrome wheel for everyone to see. I called carid and talked to 2 different tire and wheels reps and they both said that's what you get, and the picture you see of the lugs nuts are for illustration only. I spent almost 2 grand there and for a $35 set lugs they will never get myself, friends and families business. I have to go out a buy my own set of chrome lug nuts. Beware"
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Review
#1561536 Review #1561536 is a subjective opinion of poster.
Product
Carid Auto Part
Reason of review
Poor customer service
Preferred solution
Let the company propose a solution