CARiD
Reviews and Complaints
Avs II hood bugshield
Lexani wheels from Carid
Worst service, terrible quality products
Finally got my replacement after almost a month.
I still recommend against giving Carid any business, they make too many mistakes costing their customers lost time & money.
They do not value customer satisfaction and their LEDs are over-priced & poor quality.
There are many BBB complaints against them yet many people including myself get fooled by their fancy website.
Do some research on Carid before ordering from them, you'll be glad you did.
False shipping commitments
Still Standing in *** wondering where my Bumper is.
Order of car mats
Dash kit problem
TERRIBLE Service, Product and Shipping
Worst Company for customer service
What a mess of an order
Well, after a couple of weeks the new cover showed up today. The *** put this one together the same way!!
DO NOT buy a Coverking and stay AWAY from CarID!!! I will now file a complaint with the attorney generals office in the state of Florida. Enough is enough. When I put the new cover on I thought I was seeing things.
Unreal. It's now been months and I'm still dealing with it.
2007 Cadillac DTS
Purchased wheels bait and switch
Never buy from CARID. Worst ever....
Bad customer service and horrible on shipping
I ordered rotors on Monday, they said it would take 1-2 days to go out, I said okay. Called the next day and was like you know what I really need these rotors have they gone out yet, lady said no they haven't was really nice and everything, I said okay, well if it hasn't gone out today it should go out tomorrow so I paid of overnight shipping when I called on Tuesday thinking it would be here on Thursday.
Looked on the website on Wednesday at 4PM EST and no shipping info so I called and was like hey where's my stuff. The lady said it will be delivered on Friday, I said wait hold up what? I paid for overnight shipping on TUESDAY! she started getting snippy with me so I was like may I speak with your supervisor - she says there aren't any available.
So I say I expect my stuff (i said *** on the phone - I was pissed) on Thursday.
Call back 5 mins later to try to speak with someone nicer after I calmed down and the guy tells me that I spoke with an agent 10 mins ago and said that I was willing to wait until Friday! I just hung up the phone - I will make a complaint to the BBB and if I don't get my stuff tomorrow, well lets just say I'm a lawyer with anxiety issues.
SUV Car Cover DOES NOT FIT
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Your comment is successfully posted.
I'm very sorry for the inconvenience you suffered as a result of this order.
I see that you received the replacement lights successfully on May 2.
For clarification, a warranty is a promise to repair or replace a defective item within a designated period of time. A refund is not considered a warranty resolution. Since the manufacturer is the issuer of the warranty, it is necessary that we go through them for warranty claims. I apologize if this caused you any confusion.
If you have any questions or concerns, please feel free to contact me, Danielle, at danielle.ro@carid.com.