CARiD
Reviews and Complaints
"still waiting"
- Selling things not in stock
Preferred solution: Deliver product or service ordered
Ordered new light covers for my 2008 Chevy Colorado
No Customer Service, sold me defective rims and I have to prove there is a problem....Run, don't order from CarId.com
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | Howell, New JerseyFraud at it's best
Preferred solution: Let the company propose a solution
Worst company ever
- How they scam you
- Shipping and service
- Lack of customer service
Preferred solution: Let the company propose a solution
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | Palm Coast, FloridaFord Rims Review
Carid - Fog Lights Review from Minneapolis, Minnesota
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | Madison, South DakotaPurchased tires and rims 03/03/15 and haven't even shipped out yet.
I ordered Fiero No.1 Red Strip rims with tires last Tuesday (03/02/15) and the have been processing ever since (03/12/15). I have sent 4 e-mails asking about the order status, called twice and waited for over a half an hour.
I sent them a very long e-mail and left them a very long message in their customer service phones. I'm in the process of cancelling the order and if I don't receive a refund of 1,100 dollars I will be contacting the bank and telling them the situation.
DO NOT BUY FROM THIS SITE. Nothing but liars and thieves.
- Website
- Being lied to
- Lack of customer service
- Lack of communication
Preferred solution: Full refund
Carid - Auto Part Review from Effort, Pennsylvania
Before I made a order for my truck I called Carid to make sure that the part would fit my truck. the salesperson told me it was the right part the following day I ordered it after ordering I felt a little strange so I start doing some research found out the part does not fit my vehicle I called them back after I ordered as if somebody can help me to see if that's the right part I told yes it would I left it go I did a little more research online finding out the parts still didn't fit I called them back once again they told me it would and they would get back to me after they call the manufacturer who makes the part to make sure fit my vehicle never received the call back so I called the manufacturer who made the part they told me it would be no way it would fit my truck so I called up cancel the order they told me it was shipped so I told them I need to get the right part they were supposed to give me a return postage email to me the day of the unit was supposed to be delivered never got it so I refused told UPS driver to send it back called them up told him I did that and now I'm finding out there going to charge me for sending it back and the part that they're going to send out to me to replace the part that was wrong they're going to charge me shipping on that I don't think so this company sales people needs to be trained on how to know the parts for peoples vehicles I was in sales and let me tell you this left a bad taste in my mouth and I will post this every site that I can to let people know not to buy from you guys
ps The right part will not be sent until they received the wrong part that was sent to me so now I have to wait an additional week or 2 weeks before I receive my part nice going guys GREAT CUSTOMER SERVICE NOT !!!!!!!!! oh by the way CARID here is my email if you like to contack me and here is the email that I used to order the part
trblb11@***.net
Front seat covers for 2015 honda sedan
- Were just ok
Preferred solution: Let the company propose a solution
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | New Jersey, United StatesWorse than the worst ebayer! Horrible customer service. Do not spend $ with this company!!
(1/23/15) This is an update to my previous review:
Ordered on 1/13/15 and was told by phone sales rep and email confirmation the est. ship date was 1/15 and when I called to get tracking in on 1/15, I was told that this item is a "Manufactured Item" and it always take 5 to 7 days to ship out and ship out date was changed to 1/21.
I called on 1/21 to get tracking info and the est. shipping date was changed again to 2/9/15.
I don't understand how these people stay in business....probably launch a new website whenever business stops receiving orders. By the way, ONYX Enterprises (www.onyxenterprises.com) is the main company.
Do not spend your hard earned money with these idiots!!
I can only assume the parts are coming from China and they are pretty much lying to every single customer.
- Lack of customer service post-sale
- Company management and work ethics
- Selling things thats not in stock
Preferred solution: Deliver product or service ordered
CarID is awful...
- Delivery
- Customer service
Preferred solution: Price reduction
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | Florence, South CarolinaLied to me!
- Selling things thats not in stock
- Customer service
Preferred solution: Full refund
Carid - Niche Sport Wheels Review from Old Bridge Township, New Jersey
Amplifier Review
- Prev
- 1
- ...
- 77
- 78
- 79
- 80
- 81
- ...
- 89
- Next
Thank You for Your Reply! We are processing your message.
Your comment is successfully posted.
Thank you for this feedback. We are truly sorry to know, that the products were on backorder at the moment the order was placed an therefore you encountered such inconvenient situation.
We understand your feelings and would like to help you get everything straightened out.
Unfortunately, we were not able to find your order in our system. Please reply to this message with the order confirmation number, so we can pull your order out and address all your concerns.
We do apologize for any inconvenience this transaction caused to you.
Sincerely,
Consumer Relations Department at CARiD.com