CARiD
Reviews and Complaints
FALSE ADVERTISING
- Inaccurate information
Preferred solution: Pay shop fees for falsely advertised product.
M3 Body Kit
- Priced right
Preferred solution: Full refund
Do not purchase from this company
- Unreasonable
Preferred solution: Deliver product or service ordered
WORST EXPERIENCE DONT BUY FROM THEM
- Inaccurate information
- Very poor customer service and false advertising about in stock
- Delays in getting a return label for a return
Preferred solution: Full refund
Shysters!
- Shop on-line
- Customer service
- Misleading
- Fraud
Preferred solution: Deliver product or service ordered
Buyer Beware
- No refund
- No parts
Preferred solution: Full refund
Beware - Refused to cancel order five minutes after placing it
- Poor communication
- Refusal to cancel orders
- Misleading customer service
Preferred solution: Full refund, no return shipping fees, no restocking fees
Confirmed manufacturing defect - still will not return wheels
- Wheels
- Will not return defective product
Preferred solution: Full refund
Tried to upcharge me $100.00 a week after my parts were supposed to have arrived. Said they miscalculated shipping and I needed to pay the difference if I wanted the parts.
- Pssshhhhh
- Do not buy from this site
Preferred solution: Deliver product or service ordered
Hidden fees and poor customer service.
- Cheap prices
- Poor customer service
- Hidden fees
- Customer service reps lack knowledge
Preferred solution: Let the company propose a solution
RETURN PRODUCT
- Will get your money over price
Preferred solution: HOLD COMPANY LIABLE FOR FRAUD
Stabilizer link
Never order from this company. They are a middle man and drop ship to you from another distributor.
I got 2 stabilizer end links for my Ram 1500. One had the correct bushings and washers, one did not after 12 days of having to call them and send photos; I still got the run around, having to speak with different people each time. Not to metion I paid $6 more through them than Amazon. Finally, I got so fed up, that I went to Advanced Auto in my town and they switched out the corrected bushings for me and sent the wrong ones back to their distributor for a credit.
Thank you Advanced Auto. Carid will never have my business again and I will never have a good thing to say about them. Buyer beware.
You have been warned. What they advertise is BS.
Nothing but lies !!!
RIP OFF COMPANY
- Poor customer service
Preferred solution: Full refund
AVOID THIS COMPANY!!
- Poor customer service
Preferred solution: Full refund
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My credit card company refunded my money, no response from Carid.