Submit ›
or
1.7 Based on 168 reviews
Compare to others
Respond to your
customers
  • Customers like
    • Shop on-line 11
    • Website 7
    • Products 5
  • Customers don't like
    • Lack of customer service 40
    • Post-sales service 20
    • Selling things thats not in stock 20
Carid Duraflex Car Hood Review from Scottsdale, Arizona
1 of 3

Recieved this product and on installation notice the under part of the hood was seperating and where the hood latch goes was cracked and cant be used, espicially since the truck it was goin on is heading to SEMA. Terrible, cheap product, a complete waste of money. Since it was after carid 30 day return period they told me to there was nothing they can do and I am stuck with a $400 hunk of plastic. I will never buy from this company again. Read more

Was this review helpful? 0 0

Ordered a bra for my 2014 Highlander limited talked to a gentleman that is not from this country, had a very hard time understanding him, kind of like he had a mouth full of M&M's In his mouth, so getting used it to it know. Got my address wrong got my bra wrong now they are making me pay shipping both ways I guess by now you would think I would have learned goodbye Car(stick it to you ID)I will NEVER order again talked to 5 different people... Read more

Was this review helpful? 0 0

After confirming by email that a pair of tie rod ends would be provided for the price stated in an eBay listing, only one was sent. Customer service is terrible!! They refuse to honor their email statement, only offering a small $10 gift certificate instead of the part I paid for. After this much trouble and their bad faith practices, why would I want to do more business with them by using the certificate. Their "Customer Experience" reps... Read more

Was this review helpful? 0 0

the absolute worst company I have ever dealt with online. This company should be shut down or banned from the internet, they continuously lie about shipping your order, I have had 3 updated shipping dates and asked to just wait and do nothing for you. Cannot believe that ebay allows them on their site!! I will be going to that site to complain also Don't purchase from this company You will be thoroughly frustrated with the process and hate... Read more

Was this review helpful? 0 0

I purchased a compressor for my shocks last October. It failed in less than 3 months. They sent me another one. It failed in 3 months. After requesting a different verification of failure with every response and I produced every one, they said I would get $260 in refund. I was happy. They said it was mailed, to the correct address, on July 18th. It still hasn't arrived. I complained and they want to deduct $25 to stop payment on the... Read more

Was this review helpful? 0 0

I finally chose the wheels for my car, and decided to go with XO Luxury 20" Verona wheels. I made my purchase on Carid.com and never ever will I consider purchasing from their company again! So purchase was made on 06/08/16, and I come to find out the wheels I ordered (20"x9) are not in stock. I was notified that Carid had 20"x8.5" in stock, so I told them to switch the order to those. My new order was not processed until 06/16/16. That day I... Read more

Was this review helpful? 0 0

First off the rep I spoke to told me I was ordering the right item for my truck then I was told it would ship within 24 hours of me placing the order three days later I still hadn't received confirmation so I emailed and asked what was going on only then the following day I had a response that the item has not shipped and would soon ship and I would receive confirmation still have never received that confirmation then when I receive the item ... Read more

Was this review helpful? 0 0

Purchased a hood online early June. Shipped within a week with no problems. The company they used lost the hood and didn't report anything until I called multiple times over a few days with no luck. Called carID to inform them the hood had been lost. They filled out a claim form very quickly it seemed and said they'd process the order within 72 hours. I said that was unacceptable due to the situation so I was promised it would be expedited. ... Read more

Was this review helpful? 0 0

I ordered a set of 4 rims from CARID in March 2016, I received the wrong ones, not the ones that were written on my order and paid for. I had to go through the trouble of driving an hour away to ship them back (+heavy package). Problem is, the paperwork CARID provided me for shipping them back, stuff was missing. For over 3 weeks, I had UPS and Customs calling me to say forms were missing from CARID to cross them back into the United States. I... Read more

Was this review helpful? 0 0

I placed an order for led lights for Jeep a complete set cost 643.00,after a supposedly 7% credit for placing a large order. A discount I did not know was available, my total order was 643.00, when I received my invoice 40.00+ was added for shipping when I was told free shipping and I would receive my products in 3 business days. Now, just received tracking and states part of the item will be here one week after placing order. Contacted company... Read more

Was this review helpful? 0 0
Did not find what you were looking for?
 
×
You are reading about Carid.
Filing a new complaint about
×